FAQ

The following is info for shopping and making purchases on our website. If you can't find your answer in our FAQ pages, you may choose to contact us from any of our webpages. The contact link can be found in the left menu area.

When do I get my camera strap?

Due to the handmade nature of this product, all orders are processed in the order they were received. 



Due to changing availability, certain styles may run out of stock and no longer be available. You will be notified via email in this case for a refund or second style choice. All orders take up to 2 weeks to ship. 

Do you have custom sizing?

Yes, custom sizing is available for an additional fee based on size on a per request basis. If you are interested in a custom size please contact us.

Need an Invoice?

After you make any purchase on our website you should receive a printable e-mail receipt.

If you do not receive your receipt you can login to your Paypal account and print out the receipt for your purchase. 

How long are your camera straps?

Our neck straps are one and one half inches wide and approximately 30 inches in length from end of accent ring to end of accent ring with 12" leads. Our Point & Shoot/Lanyard style measures one inch wide and approximately 18 inches in length including the D ring. Our Large Wristlet measures one and one half inches wide and 9 inches in length to the end of the O ring with a 12” lead. Our Small Wristlet measures one inch wide and just over 8 inches in length to the end of the D ring.

Questions?

We welcome your input. If you have any questions not covered on our website or if you are interested in a custom order please contact us.

Returns and Warranty

For any item returns please see our returns page for details.

How do I care for my camera strap?

We use all high quality synthetic materials that can be spot cleaned with mild soap, warm water and line dry. Do not use detergents/bleach, or iron this product.